Privacy Policy
This Privacy Policy describes how Rosenj Handmade (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rosenjhandmade.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). “You” refers to any user of our Services—customer, visitor, or anyone interacting with Rosenj Handmade.
By using the Services, you agree to the terms in this Privacy Policy. If you do not agree, please discontinue use of our Services.
Updates to this Privacy Policy
We may revise this policy as needed for clarity, regulation, or transparency. When we do, the updated policy will be posted with a new “Last updated” date.
What We Collect & How We Use It
We gather information to improve your experience and to deliver our handcrafted pieces with care and transparency.
1. Information You Provide
- Contact Information: Name, address, email, phone number.
- Order Details: Purchase info, shipping/billing details.
- Account Data (if applicable): Login credentials and preferences.
- Messages: Any details you share via forms, messages, comments or support.
2. Information Collected Automatically
We collect Usage Data such as:
- IP address, browser, device info
- Website activity like pages visited or items viewed
Cookies and similar tools help us remember your preferences and enhance the site. You can manage these settings in your browser.
3. Information from Others
Third-party partners (like WooCommerce or our payment processor) may collect necessary details to fulfill your order and support site functionality.
How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer service
- Send updates about your account or orders
- Improve our services and website
- Deliver marketing (only if you opt-in)
We never sell your personal information.
Sharing Your Info
Your data may be shared with trusted service providers who help us operate our shop—such as:
- Hosting platforms
- Payment processors
- Shipping providers
- Analytics or marketing tools (if opted-in)
These third parties may only use your data for the specific service they provide.
Cookies
Cookies help us personalize your shopping experience. You may disable them, but certain features may stop working correctly.
Data Security & Retention
We implement security practices to protect your information, but no system is 100% secure. We retain your data only as long as necessary for business and legal purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or deletion
- Withdraw consent to processing
- Limit or restrict processing
- Request data transfer
To exercise any of these rights, contact us at info@rosenjhandmade.com.
Children’s Privacy
We do not knowingly collect personal data from individuals under 16. If we learn that we have, we will delete it. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Contact Us
Questions, concerns, or requests? Reach out:
Email: info@rosenjhandmade.com
Site: rosenjhandmade.com
Last updated: June 9, 2025